Frequently Asked Questions

1. When you begin to hear a lot of outside noise. If your windows provide little protection from the sounds of the outdoors, they may not be sealed correctly or were poorly made to begin with.

2. If you noticed a spike in your electrical bill and/or you start to feel a draft, even when your windows are closed. If so, there could be a number of issues including poor or faulty seals causing air leakage and much more. A drafty window can drastically change the overall temperature of your home, causing your HVAC (heating, ventilation, air conditioning) system to work twice as hard to keep up with the fluctuating temperature.

3. You start to notice window frames are soft, chipped or water damaged. If that is the case it is likely that they are already beyond repair. Soft window frames indicate water infiltration therefor rotten wood if highly possible. It’s possible that they will start sagging, if they haven’t already.

4. Difficulty opening, closing and locking your windows? Older windows develop balancing issues making the windows challenging to open and close. Windows that are rusting or rotting can also be difficult to operate. If your windows do not close properly, you may not be able to lock them, which can impact the safety of your home.

5. Last but not least the famous condensation build up on old windows between glass layers or cracked window glass. If you notice that your windows are frosting between the layers of glass, it means that your seals have failed, allowing moisture between the glass panes. Once the seals fail, any insulating gas used to make the window energy efficient is now gone. Cracked window glass allows additional spots for air to leak in and out of your window.

1. Look for a manufacturer who actually manufacturer their own products themselves, this helps you when your warranty needs to be respected. A manufacturer always respects the warranty their clients were first given upon purchasing. Their company reputation is on the line. Also, you are to be sure the product you were sold is the product you are going to receive.

2. Look for a manufacturer who has been operating for many years, this ensures you honesty, quality and a great reputation which makes them go on for many years to come. This may also help one day if ever needed replacement parts, you can rest assure a manufacturer always keeps minimal inventory on discontinued hardware.

3. Ask your window and door manufacturer about their products being Energy star certified. This option will guarantee you money savings on electrical bills over time.

This question is by far the most FAQ. in this industry you can choose from an abundance of styles and options from different materials used, which type of window best suits your lifestyle, which type of door was selected, types of glass chosen. Unfortunately, this answer is never the easiest answer to give our customers. On the contraire we came up with a system to help guide and inform our clients in choosing from these options which will then help determine a price.

Yes, all of Aluminium Fenebel 1964inc. products whether any type of window, patio door or door is covered by a warranty. Please call your representative for further details.

1. Upon every season change it is best to have your windows washed by a professional and a simple application of dry silicone spray on the operating components. This procedure will help extend the lifespan of your windows by almost 1/3 of their lifetime.

2. If possible check the condition of your windows upon every season change that will help determine if any seals were broken over the harsh winter. A damaged seal may result in water and air infiltration.

1. First step to realizing you may have to much humidity in your home is by seeing a build up of water on the interior part of the home on the glazing unit. This problem needs to be addressed quickly. As a responsible and understanding home owner it is best to purchase a humidity and temperature monitor. This monitor will quickly read the percentage of humidity and temperature of your home. As the home owner you may realize you have to much humidity in your home.

2. This issue should occur only in the cold months, how to fix it you ask? Simple airing out of your home 5-10 minutes a day will solve this issue. Have an air exchanger? Even simpler, have that air exchanger run all year long, exchanges the air in your home so you can live more comfortably.

3. When cooking in the kitchen is recommended to run the extractor over your stove. This will help pull away the added humidity.

4. When taking a bath or shower it is also recommended to run the extractor as hot water can evaporate and add additional humidity in your home.

5. Avoid drying clothes indoors on clothes rack during the winter months, that too will impact the humidity level in your home.

6. Avoid barricading your windows and doors with multiple plants as it is a proven fact plants release moisture vapor, which increases humidity of the air around them. Plants release roughly 97% of the water they take in.

7. Add a dehumidifier to your home if all these steps are not helping your current situation.

1. Depending on the size of your project we usually succeed to install in one day.

2. Although we are the most careful we can be, a small clean up will be necessary once we finish installing your project.

3. You can rest assured we always dispose of your old windows and door, we leave nothing behind for the homeowner to deal with.

4. What is considered to cold to install windows and doors? Easy, we here at Aluminum Fenebel hold inventory of extreme gun grade polyurethane insulating foam rated -25°C. therefor we can install all year long.

5. It is mandatory for the home owner where the work is being executed to apply for a city permit. Some city or boroughs may have different laws to abide by.

Yes, as stipulated on your contract a full payment is required on the last day of installation, unless discussed otherwise with one of our salesmen’s which he/she needs to specify on your contract.


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